Voxel Blast Privacy Policy
This policy explains what information Voxel Blast (the "App") stores and where, what information the operator and third-party services process, why and for how long, and how you can exercise your rights. The App has no sign-up or login, and the operator does not run its own game servers.
- Information stored only on your device
- Information the operator processes directly (support, rights requests, refunds)
- Information processed by third-party services (ads, payments)
- International transfers
- Legal bases (EEA and UK users)
- Automatic collection and how to refuse it
- App permissions
- Children and teenagers
- Your rights and how to exercise them
- Retention and deletion
- Security measures
- U.S. state privacy laws
- Privacy contact and complaints
- Changes to this policy
1. Information stored only on your device
The following information is stored only in the App's private storage on your device and is never sent to the operator:
- Game progress: stage records, owned weapons, pets and characters, Pet Town buildings, achievements, and settings (sound, vibration, language, graphics, etc.)
- A nickname you choose or that is generated automatically (shown in Ranked Race; rivals there are in-game AI, so it is not shared with other people)
- Records used to space out ads (time of the last ad, number of stage clears, etc.)
- Records of items you purchased in the App (which products you own and purchase confirmation data)
- Stability records (launch time, frame rate, error counts, etc.). These also never leave your device.
All of this is erased when you uninstall the App or clear its data in Android settings. The operator keeps no copy, so deleted progress cannot be restored.
2. Information the operator processes directly (support, rights requests, refunds)
The operator processes the following only when you email us with a question, a rights request or a refund request.
| Information | Purpose | Retention |
|---|---|---|
| Email address, name (if you provide it), the content of your message, attachments you send (such as screenshots) | Answering you, investigating errors, handling rights requests, verifying identity | 3 years after the matter is closed (retention period for consumer complaint and dispute records under the Korean Act on Consumer Protection in Electronic Commerce). Simple questions with no legal retention duty: 1 year after the matter is closed |
| For purchase or refund questions: order number (starting with GPA.), purchase date, product name, amount paid | Confirming purchases, handling refunds and cancellations, handling disputes | Payment and supply records: 5 years; cancellation records: 5 years (same Act) |
| Order information Google Play Console provides to the seller (order number, product, amount, country of purchase, etc., to the extent provided by Google) [to confirm: actual fields shown in the console] | Sales settlement, handling refunds and cancellations, legally required record keeping | As above (5 years) |
The operator does not use this information for other purposes or provide it to third parties, except where required by law. Emails are received through Gmail (Google LLC), which stores them.
3. Information processed by third-party services
3.1 Advertising — Google AdMob
The App is free and shows ads through Google AdMob (Google Mobile Ads SDK). According to Google's public disclosure (AdMob Play data disclosure), the SDK automatically collects and sends to Google the following for advertising, analytics and fraud prevention purposes:
- IP address — may be used to estimate the general location of the device.
- App interactions — interaction information such as app launches, taps and (ad) video views
- Diagnostic information — performance information about the App and the SDK, such as app launch time, hang rate and energy usage
- Device and account identifiers — the Android advertising ID, app set ID and, if applicable, other identifiers related to signed-in accounts
- Device information sent with ad requests (device model, operating system, language, etc.)
Google also processes some of this information for its own purposes, such as ad personalization, measurement, service improvement and fraud prevention. See How Google uses information from sites or apps that use its services and the Google Privacy Policy.
Consent: In regions where consent is required, such as the European Economic Area, the UK and Switzerland, the App checks the required consent through Google's User Messaging Platform (UMP) and then requests ads only in the permitted way. Depending on your consent status and region, limited ads may be shown or no ads may be shown. You can review your choice at any time in the App under Settings › Misc › "Change privacy choices" (shown when a choice is required in your region).
Advertising ID: You can reset or delete your advertising ID in Android Settings › Privacy › Ads. Deleting the advertising ID stops only the advertising ID from being sent; it does not stop all ad-related information (such as IP address, interactions and diagnostics) from being sent.
Remove Ads: Once a purchase of the in-app product "Remove Ads" is confirmed on the device, the App no longer requests or preloads ads, and from the next launch it does not start the ads SDK (Google Mobile Ads). However, we do not guarantee that communication by an ads SDK that had already started before the purchase stops entirely during that session. To keep "Change privacy choices" available, the App still checks your consent status with Google UMP when it starts, even after Remove Ads (device and network information may be sent to Google when it does). Rewarded-ad rewards are granted without an ad.
3.2 Payments — Google Play Billing
In-app purchases are processed by Google Play Billing. Google handles your payment method and billing details, such as card numbers; the App and the operator do not receive them. To confirm, deliver and restore items, the App receives purchase data from Google Play (such as the product ID, purchase token and purchase state), stores it on your device, and asks Google Play to acknowledge the purchase. The App does not send this data to any operator server. Google's handling of payment information is described in the Google Payments Privacy Notice.
4. International transfers
When ads are shown, the information in section 3.1 is transferred abroad (Article 28-8 of the Korean Personal Information Protection Act).
| Legal basis for the transfer | [to confirm after legal review — e.g. your separate consent (Art. 28-8(1)(1) of the same Act). If separate consent is chosen, an in-app consent screen is also needed for users in Korea. UMP consent for the EEA is not treated as meeting this requirement.] |
|---|---|
| Recipient and contact | Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) · Privacy contact: Google privacy troubleshooter [to confirm: add the AdMob contracting entity if different (e.g. Google Asia Pacific Pte. Ltd.)] |
| Country | United States [to confirm: other countries where Google has data centers — Google data center locations] |
| Information transferred | IP address, app interaction information, diagnostic information, device identifiers such as the advertising ID and app set ID, device information (section 3.1) |
| Purpose | Showing, measuring and analyzing ads; fraud prevention (including Google's processing for its own purposes) |
| When and how | Each time the App checks consent status (UMP — also at launch after Remove Ads), initializes the ads SDK, or requests or shows an ad, over encrypted connections (TLS/HTTPS) |
| Retention | Under Google's retention standards — Google states that it anonymizes advertising data in server logs by removing part of the IP address after 9 months and cookie information after 18 months (Google data retention). [to confirm: specific periods for other items such as the advertising ID] |
| How to refuse, and the effect |
|
For transfers from the EEA, the UK and Switzerland to the United States, Google LLC states that it is certified under the EU-U.S. Data Privacy Framework (including the UK Extension) and the Swiss-U.S. Data Privacy Framework and uses Standard Contractual Clauses (Google data transfer frameworks).
5. Legal bases (EEA and UK users)
| Processing | Legal basis (Art. 6 GDPR / UK GDPR) |
|---|---|
| Answering questions, handling rights and refund requests | Performance of a contract or steps at your request (Art. 6(1)(b)); legitimate interest in responding (f) |
| Keeping transaction and dispute records required by law | Legal obligation (c) |
| Personalized ads; access to information stored on the device for ads (such as the advertising ID) | Consent (a) — collected through UMP and can be withdrawn at any time |
| Non-personalized or limited ads, ad measurement, fraud prevention | Legitimate interests (f) or consent (a), depending on region, consent status and Google's settings [to confirm against the actual AdMob/UMP configuration] |
| Game data on your device | Not received by the operator; used only on your device to provide App features |
EEA and UK users may request access, correction, erasure, restriction or portability of personal information processed by the operator, and object where applicable. You may withdraw consent at any time (this does not affect processing before withdrawal). You may complain to the supervisory authority where you live or work or where an infringement occurred (for example, the UK ICO). [to confirm: whether an EEA/UK representative (Art. 27 GDPR) is required — if appointed, list here]
6. Automatic collection and how to refuse it
The App does not use cookies itself. However, the ads SDK reads device identifiers such as the advertising ID and app set ID for the purposes in section 3.1. You can refuse through Android Settings › Privacy › Ads (delete or reset the advertising ID), "Change privacy choices" in the App (where available), or by buying "Remove Ads". The effect of each is described under "How to refuse, and the effect" in section 4.
7. App permissions
- Internet (INTERNET): needed to load ads and to confirm and restore purchases. The game itself can be played offline.
- Advertising ID (AD_ID): needed by the ads SDK to read the advertising ID.
The App does not request location, contacts, photos, camera or microphone permissions.
8. Children and teenagers
- The App is not directed at anyone under 16, and its Google Play target audience is set to ages 16 and over.
- The operator does not knowingly process personal information of children under 14. If we learn that personal information of a child under 14 has reached us (for example, through a support email), we will immediately stop any processing that would require a parent or guardian's consent and delete that information without delay.
- A parent or guardian may email us to request access to, correction, deletion or suspension of processing of the child's information; we will act after confirming that they are the parent or guardian.
9. Your rights and how to exercise them
- You (and your legal representative) may request access to, correction, deletion or suspension of processing of the personal information the operator processes (section 2), and may withdraw consent.
- How to ask: email us at the address below. Requests through a representative should include a letter of authorization.
- Identity check: since there are no accounts, we verify that you are the person concerned or a lawful representative using the minimum information needed, such as the email address you wrote from, your message history, and for purchase-related requests the order number (GPA.).
- Timing: we will reply with the result within 10 days of receiving your request. If there is a valid reason for delay or refusal, we will tell you the reason and how to object.
- On-device information: the operator has no copy; you can erase it yourself by uninstalling the App or clearing its data in Android settings.
- Information processed by Google: the operator cannot access or delete it directly. Please use Google's tools (myaccount.google.com, Google privacy troubleshooter) and let us know if you need help. Uninstalling the App does not delete ad-related information Google has already received.
10. Retention and deletion
- The operator deletes information without delay (within 5 days) once the retention period in section 2 ends or the purpose has been achieved.
- Electronic files (emails, documents) are deleted so that they cannot be recovered; paper printouts are shredded.
- Information that must be kept by law is stored separately and only for the required period.
11. Security measures
- The support email account and the Google Play Console account use two-step verification and are accessed only by the operator.
- Support records are kept to the minimum needed and deleted when the retention period ends.
- Game data stays in the App's private storage on your device, and communication with third-party services uses encrypted connections (TLS/HTTPS).
12. U.S. state privacy laws
Whether U.S. state laws such as the California Consumer Privacy Act (CCPA/CPRA) apply depends on business size and processing. The operator will assess whether they apply and, if so, add the required notices and choices to this policy (such as access, deletion and correction; opting out of sale, sharing or targeted advertising; non-discrimination; and authorized-agent procedures). Use of AdMob's U.S. state regulations messages: [to confirm — check the AdMob "Privacy & messaging" settings and fill in]. The App does not respond to browser "Do Not Track" signals, as it does not use them.
13. Privacy contact and complaints
Privacy officer: YUN JEONG MIN (representative)
Email: voxelblast.help@gmail.com · Phone: +82-10-2409-9101
Users in Korea may also seek advice or file reports with: the Personal Information Infringement Report Center (privacy.kisa.or.kr, 118), the Personal Information Dispute Mediation Committee (www.kopico.go.kr, 1833-6972), the Supreme Prosecutors' Office (www.spo.go.kr, 1301) and the Korean National Police Agency (ecrm.police.go.kr, 182). EEA and UK users may contact their supervisory authority (section 5).
14. Changes to this policy
If this policy changes, we will announce the changes and the effective date on this page and in the App at least 7 days before they take effect (30 days for changes important to your rights). Previous versions are kept available on this page.